We do shipping all around Malaysia including Sabah & Sarawak by using GDex, YUNDA EXPRESS, depend on courier availability.
All order will be process within 1-2 days after confirmation. Estimated shipping time: within 7-14 working days. *From the time of order confirmation.* Excluding weekend & public holidays.
For west Malaysia shipping fee – RM 12 per box
For east Malaysia shipping fee – RM 30 per box
Currently we only do shipping to Singapores
Shipping fee will be RM 45 per box
Any faulty or item has been damaged during the transit, we kindly ask to take a picture of how is the condition along with the box and send it to our customer service ( Customerservice@k2vlutase.com ) and we will solve the issues for you as fast as possible with a new replacement.
Return are accepted for online store credit from total value of refund. Kindly report to us at ( Customerservice@k2vlutase.com ) immediately if goods were found open/used condition any report later than 3 days will not be entertained.
Cash refund is NOT AVAILABLE for any defective items. We will do exchange or replacement only. Not suitable, Change in mind is not available for refund. All SALE and promotional-priced items are non-returnable, non-refundable and non-exchangeable.
postage fee will not be include in the refund.
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